This privacy statement describes how we gather, use, share, disclose, and safeguard personal data about users of the services, such as practitioners, end users, and website visitors. Our goal in creating this Privacy Policy is to show how seriously we take the security of your personal data and privacy. Our Terms of Use and this Privacy Policy govern your use of and access to the Services. The meaning assigned to any capitalised term used herein but not specified in this Privacy Policy will be found in our Terms of Use.

You agree to be bound by the privacy policy and will be deemed to have read, understood, and agreed to the practices and policies outlined in this policy by using the services or giving us your information in any other way. As stated in this privacy policy, you hereby give your consent to our collection, use, sharewearing, and disclosure of your information. At any time, at our sole discretion, we reserve the right to change, modify,add, or delete portions of the terms of this privacy policy. Do not use any of the services or provide us with any of your information if you do not agree with this privacy policy at any time. In the event that you use the services on behalf of another person (like your child) or an organisation (like your employer), you represent that you have their authorization to: (I) accept this privacy policy on their behalf; and (II) give their consent for us to collect, use, and disclose the information about them as detailed in this privacy policy.

REASON FOR THE PRIVACY POLICY

Section 43A of the Information Technology Act of 2000, Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 are among the regulations that this privacy statement complies with. 

PERSONAL INFORMATION COLLECTION

In order to best serve your requirements, certain of the Services typically require us to know who you are. We may request that you willingly provide us with certain information that personally identifies you or could be used to identify you when you use the Services or communicate with us via emails, phone calls, or other correspondence. By using this form, you agree that Mysterious minds may collect such information. Without compromising the aforementioned generalisation, the data that we may obtain from you may consist of (but not be restricted to) the following: 

• Data about how you use the services and the history of appointments made by or with you through the use of the services
• Contact information (such as your phone number and email address)
• Demographic information (such as your gender, date of birth, and pin code)
• Insurance information (such as your insurance carrier and insurance plan)
• Any other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters)

According to the SPI Rules, the data that Mysterious minds has gathered from you may qualify as "personal information" or "sensitive personal data or information." According to the SPI Rules, "Personal Information" is any information pertaining to a natural person that can be used to identify them, either directly or indirectly, in conjunction with other information that is known or likely to be known to a body corporate.

According to the SPI Rules, a person's "sensitive personal data or information" includes personal data about them that includes: passwords; financial data, including bank account, credit card, and debit card details, or other payment instrument details; physical, physiological, and mental health conditions; sexual orientation; medical records and history; biometric data; information received by the body corporate through a lawful contract or otherwise; visitor details provided at the time of registration or thereafter; and call data records.

How we utilise the data you provide

We employ the data we gather in a number of ways, such as:

• Supply, manage, and uphold our website
• Enhance, customise, and broaden our website
• Recognise and assess how you utilise our website.
• Create new features, services, goods, and functionalities.
• Communicate with you directly or via one of our partners on a variety of topics,
  such as customer support, website updates and other information,
  and marketing and promotional activities.
• Forward emails to you
• Identify and stop fraud

PRIVACY STATEMENTS

NOTE FOR ALL USERS

All users should refer to this section.

• Consequently, approval of the provisions of Use, which includes agreement of the provisions of this Privacy Policy, is a requirement for each User to use and get access to the Services. Users have the ability to stop using Mysterious minds 's services right away if they disagree with any of its conditions.

• The Schedule, which is appended to this Privacy Policy, contains an indicative list of the information Mysterious minds may need from you in order to allow you to use the Services.

• The Schedule, which is appended to this Privacy Policy, contains an indicative list of the information Mysterious minds may need from you in order to allow you to use the Services.

• It is entirely voluntary for Users to give Mysterious minds with any information, including Personal Information and any Sensitive Personal Data or Information. You acknowledge that Mysterious minds may use some of your information, which the SPI Rules designate as Personal Information or "Sensitive Personal Data or Information," in the following ways:

  (a) To provide you with the Services

  (b) For commercial purposes and in an aggregated or non-personally identifiable form for business intelligence, statistical analysis, and research

  (c) And for the sale or transfer of such research, statistical, or intelligence data to affiliates and third parties.

  (d) For communication purposes in order to give You an improved appointment scheduling experience and to get input regarding the Practitioners and their work,

  (e) Troubleshooting issues pertaining to customer support,

  f) In the event that you do not finish a transaction after giving us your contact information during the course of completing such steps that are intended to complete the transaction, in order to contact you to complete any remaining stages. Additionally, Mysterious minds maintains the right to utilise any information supplied by or about the End-User for the following:

  • Recognising Yourself.
  • Posting this kind of data on the website.
  • Reaching out to end users to propose new goods or services.
  • Reaching out to end users to get their opinions on services and products.
  • Examining software usage trends to enhance the usefulness and design of products.
  • Examining practice data that has been anonymised for business purposes.
  • Processing payment requests, including those made by independent third-party service providers such payment gateways, financial institutions, banks, and pre-paid device and wallet providers, in order to process payments or postpone payments.
  
  

• If you have willingly given Mysterious minds your personal information for any of the aforementioned uses, you hereby authorise Mysterious minds to collect and use that information. However, if Your phone number is registered with the Do Not Call registration (the "DNC Registry") under the PDPA, Mysterious minds will not call You on that number for any reason, including those listed in this sub-section 4.1(iii), without receiving your explicit, unequivocal, and written authorization.

• Your express consent is required for the collection, use, and dissemination of information that the SPI Rules have identified as Personal Information or Sensitive Personal Data or Information. You give your consent to the use, acquisition, and dissemination of this information as required by relevant law by confirming your agreement to this privacy policy.

• 1.5 Because Mysterious minds has no control over or endorsement of the information, messages, or content found in any Service, Mysterious minds expressly disclaims all liability with regard to the Services and any actions resulting from your participation in any Service. You also agree to release Mysterious minds from any claims pertaining to the Services, to the extent that such waiver may be ineffective.

• You are in charge of keeping the information you give us accurate, including the contact details you enter when registering for an account. You can update, remove, or modify any inaccuracies in your personal information by visiting our member information page or sending an email to privacy@Mysterious minds .com. As soon as it is reasonably possible, we shall do our best efforts to implement requested modifications in our then-active databases. At its sole discretion, Mysterious minds may stop providing the Services to you if you provide any information that is false, inaccurate, out-of-date, or incomplete (or becomes false, inaccurate, out-of-date, or incomplete) or if Mysterious minds has reasonable suspicions that the information you have provided is false, inaccurate, out-of-date, or incomplete. In certain situations, Mysterious minds might not update, amend, or remove your personal information. These situations include (a) opinion data that is retained exclusively for assessment purposes and (b) personal information contained in prosecution-related documents if the prosecution's proceedings have not yet concluded.

• Please get in touch with us through if you want to request that we stop using your information to provide you with services, or if you want to terminate your account. Your information will be kept on file by us as long as your account is active and as long as it's necessary to deliver the services to you. We will not keep such information longer than is necessary to fulfil the reasons for which it may be used legitimately or as required by any other currently enacted legislation. Your information may eventually be aggregated and anonymized, and we may keep it for as long as it takes to properly deliver our services. However, we will only utilise the anonymized information for analytical purposes.Please be aware that Mysterious minds may not be able to continue any current connection with you or provide you with its services if you withdraw your consent or cancel your account.

• Please email support@Mysterious minds .com if you would like to choose not to receive non-essential communications from us, such as information about promotions and marketing pertaining to the Services.

• When it comes to Services for which a subscription amount or amounts are due, Mysterious minds may compel the User to pay by credit card, wire transfer, debit card, or check.In order to complete the billing process, Mysterious minds will obtain the credit card number and/or other financial institution details from the User. This information will be used for billing and payment purposes, including—but not limited to—using and disclosing the credit card number and related information to third parties. However, the User is the only one who can verify credit details through the authentication process. Users' credit and debit card information is transacted on secure websites of authorised payment gateways that use digital encryption, offering the highest level of security available with today's technology. You do have the choice with Mysterious minds not to save your payment information, though. However, users are cautioned that internet technology is not completely secure and should use caution when utilising it.

• Mysterious minds automatically obtains the URL of the website that a user, end user, or anybody else views because of Internet communications standards. In addition, Mysterious minds obtains information on each user's computer, including its operating system, web browser type, email habits, and Internet protocol (IP) address (or proxy server) used to access the World Wide Web. Mysterious minds uses this data to analyse broad trends in order to enhance its services.There is no sharing or disclosure of the connection between the user's IP address and personally identifiable information to outside parties. Despite the foregoing, Mysterious minds may, in order to support the expansion of its business, share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with sponsors, investors, advertising, strategic partners, and others.

• The Website employs temporary cookies to record specific data (not sensitive personal data) that is needed for research and development, user administration, and technical website administration by Mysterious minds and its service partners. In the process of providing its Users with adverts or streamlining services, Mysterious minds may permit authorised third parties to install or identify a special cookie on the User's browser. However, the cookies do not retain any of the user's personal data. You can change your web browser's settings to turn off cookies. You can still use the website even if cookies are disabled, but some of its features might not work as intended.

• Without making an account, a User may only have restricted access to the Website. Users who are not registered can schedule appointments with doctors by giving their phone number and name. A User must first register for an account on our website in order to use all of the features and advantages. In order to establish an account, a user must supply the following details, all of which the user expressly and recognises as Personal Information that enables third parties, including Mysterious minds , to identify the user: name, User ID, email address, country, ZIP/postal code, age, phone number, password that the user has chosen, and information from a valid financial account. It is optional to provide additional information requested on the registration page, such as your desire to receive offers from Mysterious minds .In order to help Mysterious minds tailor the Website and provide the User with personalised information, Mysterious minds may in the future include additional voluntary requests for information from the User.

• The websites that appear as search results or links from within Mysterious minds 's services are not under its control. These other websites may install their own cookies or other files on users' computers, gather data, or ask users for personal information; Mysterious minds is not accountable for any of these activities. As a result, Mysterious minds disclaims all liability with regard to the privacy practices, policies, and terms of use of such third parties, as well as the accuracy, integrity, and quality of any data, information, text, software, sound, pictures, graphics, videos, messages, and other materials found on such websites. Mysterious minds makes no representations about the website, its provider, or the content on it, either by inclusion or exclusion. You do so at your own risk if you choose to visit a third-party website that is linked to the Website. Mysterious minds advises Users to review the website's privacy policies.

• The Website might allow Users to post information for public access or to interact with other Users; subsequently, other Users might gather that information. These Users—including moderators and administrators—do not have the authority to speak on behalf of Mysterious minds or act as its agents, and any thoughts or statements they make do not necessarily reflect Mysterious minds 's views. They are also not permitted to enter into any legal agreements on behalf of Mysterious minds . With respect to any reliance or misuse of information made available by Users or visitors in this way, Mysterious minds hereby expressly disclaims all liability

• Except for the purpose of user registration, Mysterious minds does not obtain information about website visitors from external sources, including public records, private organisations, or bodies. Each End User must consent to the collection, use, storage, and disclosure of this information under the terms of use for Mysterious minds to provide the Services.

• Mysterious minds 's stringent "No-Spam" policy states that your email address will never be sold, rented, or otherwise given to a third party without your permission.

• Mysterious minds has put in place best practices for global markets as well as security policies, guidelines, and technological safeguards to guard against unauthorised access, improper use or disclosure, unauthorised alteration, unlawful destruction, and unintentional loss of the personal data under its control. However, Mysterious minds shall not be liable for any loss whatsoever suffered by the User in the event of any data loss or theft resulting from unauthorised access to the User's electronic equipment via which the User uses the Services.

• In addition to having a thorough information security programme and information security policies with managerial, technical, operational, and physical security control measures appropriate to the information being gathered and the nature of Mysterious minds 's business, Mysterious minds also employs reasonable security practises and procedures

• Mysterious minds respects your right to privacy and will only disclose your personal information, except as permitted by law, rule, regulation, law enforcement agency, governmental official, legal authority, or similar requirements. Mysterious minds may also disclose personal information when it believes in its sole discretion that doing so is necessary to defend its rights or the rights of others, to prevent harm to people or property, to combat fraud and credit risk, or to enforce or apply the Terms of Use.

NOTE TO PRACTITIONERS

Every Practitioner should refer to this section.

• Certain information, such as Personal Information or Sensitive Personal Data or Information, is gathered from the Practitioners as part of the registration as well as the creation and submission procedure that is available to Practitioners on Mysterious minds .

• This Privacy Policy applies to all Practitioners. As a result, before providing any Personal Information or Sensitive Personal Data or Information to Mysterious minds , Practitioners must read and comprehend the privacy statements contained herein. If they do not, they will be obliged to quit using the Services, including the Website, right away.

• Practitioners can characterise and identify themselves with the use of the personally identifiable information they wish to give Mysterious minds . The sole owner of this information is Mysterious minds . Your information will belong to you, and by using, processing,and/or revealing it to Mysterious minds for the aforementioned uses, you agree that Mysterious minds may do so. Mysterious minds may sell or otherwise transfer such research, statistical, or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Mysterious minds may also use such information for commercial purposes and in an aggregated or non-personally identifiable form for business intelligence, statistical analysis, and research purposes. Mysterious minds also reserves the right to use information provided by or about the Practitioner for the following purposes:

  • Posting this kind of data on the website.
  • Making new product or service offers to Practitioners in accordance with the phone number listed on the DNC Registry.
  • Speak with Practitioners to gather their opinions on the product.
  • Examining software usage trends to enhance the usefulness and design of products.
  • Examining financial and inventory data that has been anonymised for business purposes.

• With its software, Mysterious Minds automatically permits the listing of Practitioners' details on its website for any "Doctor" or "Clinic" that is added to a Practice. When end users search for doctors on the website, the Practitioner information listed on the website appears, and end users use the Practitioner information listed on the website to make appointment requests. Practitioners wishing to put themselves on the website give Mysterious minds with whatever personally identifiable information they may have, or Mysterious minds gathers it from publicly accessible sources. Mysterious minds does not create any of the information that is displayed on the website. Such information is provided on Mysterious Minds' website "as is," with no guarantees or representations regarding the content's accuracy or comprehensiveness. As a result, we highly advise Practitioners to periodically verify the completeness and quality of their information and to promptly notify us of any inconsistencies, updates, or modifications. Nonetheless, Mysterious Minds will make a good faith effort to guarantee the precision and entirety of this data.

• If Practitioners have given their agreement for Mysterious minds to collect, process, and/or disclose their information on the Website, Mysterious minds may also display information for Practitioners who have not registered or signed up for the Services. Mysterious thoughts or its affiliates verify these Practitioners, and Mysterious minds tries its best to obtain correct information for these Practitioners. But Mysterious Minds disclaims all responsibility for any inaccurate or lacking information that these Practitioners may find on the Website.

NOTE TO END-USERS

All End-Users should refer to this section.

• Some information, including Personal Information or Sensitive Personal Data or Information, is gathered from the End-Users as part of the registration/application creation and submission procedure that is available to End-Users on this Website.

• If, after reading the privacy statements contained herein, you unintentionally gave Mysterious Minds any such information and you disagree with how it is gathered, processed, stored, used, or disclosed, you can use the tools on the website to access, edit, and remove that information. Furthermore, you have the option to contact privacy@Mysteriousminds.com via email to find out if Mysterious minds has your personal information. You can also request that Mysterious minds remove and destroy all of that data.

• Practitioners can characterise and identify themselves with the use of the personally identifiable information End Users can describe or identify themselves using the personally identifiable information they voluntarily choose to supply on the Website. Additional data, such as the usage patterns mentioned above, that does not directly identify End-Users is gathered from them by Mysterious thoughts and is solely controlled by Mysterious minds. Mysterious minds may sell or otherwise transfer such research, statistical, or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Mysterious minds may also use such information in an aggregated or non-personally identifiable form for business intelligence, statistical analysis, and research purposes. Specifically, Mysterious Minds reserves the right to use anonymized End-User health information and demographic data for the following uses:

  • Examining software usage trends to enhance the usefulness and design of products.
  • Examining such data in order to conduct research and create new technologies.
  • Using such information's analysis in Mysterious Minds' other commercial product offerings.
  • Distributing the results of such a study to outside parties for profit.

• Mysterious Minds will contact End Users via phone, email, announcements placed on the website, and other channels made available by the service, such as text messaging and other messaging apps. By going into their "Account" at www.Mysteriousminds.com and adjusting the account settings, End Users can modify their email and contact options at any time.

• Occasionally, Mysterious Minds surveys Users to learn more about their preferences. End users are not required to participate in these surveys, and if they do, their answers will remain anonymous. Similar to this, Mysterious Minds might run competitions for eligible End Users, in which case we'll need contact and demographic data like name, email address, and mailing address. Mysterious thoughts uses the demographic data it obtains from surveys and the registration process to enhance its services and better serve End-Users' requirements and preferences.

• Mysterious Minds may maintain records of phone conversations and emails exchanged for scheduling meetings or other objectives related to service administration, customer assistance, research and development, and an improved practitioner directory.

• All workers at Mysterious Minds and data processors involved in the handling of sensitive personal data or information are required to protect the privacy of each and every End-User.Personal Data or Private Information Individual Information and Data. Mysterious Minds has implemented policies and technology that adhere to industry best practices and relevant legal requirements in order to protect personal information from the moment of collection until it is destroyed. Any third-party data processor that Mysterious Minds sends Personal Data to must either agree to abide by such rules and procedures or take the necessary steps to ensure compliance.

• Mysterious thoughts may also give or transfer to a third party, as part of a reorganisation or sale of the assets of a division or company of Mysterious minds corporation, the personal information and other information submitted by Users to End-Users. The personal and other information that End-Users supply to us may be used by any third party to which Mysterious Minds transfers or sells its assets, subject to the Terms of Use.

• To the extent required to provide End-Users with the Services, Mysterious minds may divulge their Personal Information to independent third-party service providers to handle payment instructions, including granting End-Users a payment deferral facility in connection with the Services, or to third party contractors who work on behalf of or with Mysterious minds to provide End-Users with such Services, to assist Mysterious minds in communicating with End-Users, or to maintain the Website. The information required to process payments is accessible to these third-party service providers, but they are not permitted to use it for any other reason. Although some contractors who offer services on the website, such as those who offer online communications services, may use and disclose the personal data collected in connection with the provision of these Services in accordance with their own privacy policies, these contractors typically do not have any independent right to share this information. You agree that we may disclose your personal information to contractors in these situations, but only for those purposes.

NOTE FOR CASUAL USERS

• Mysterious Minds does not automatically gather any sensitive personal data or information from users who are only browsing this website.

• Nevertheless, some of the terms of this privacy policy also apply to these infrequent visitors, and they must read and comprehend the privacy statements presented here, failing which they must exit this website right away.

• Simply closing this browser window should usually remove any temporary cookies that Mysterious minds may have installed if you, as a casual visitor, have accidentally visited any other page of this website before reading the privacy statements stated here and you disagree with the way that such information is obtained, collected, processed, stored, used, disclosed, or retained. To assure such clearing or deletion, all visitors are urged to use their browsers' "clear cookies" feature. This is because Mysterious Minds is unable to foresee or guarantee how each visitor's equipment would behave.

• Mysterious Minds will contact End Users via phone, email, announcements placed on the website, and other channels made available by the service, such as text messaging and other messaging apps. By going into their "Account" at www.Mysteriousminds.com and adjusting the account settings, End Users can modify their email and contact options at any time.

• If you have voluntarily provided Mysterious Minds with any personal information via email, postal mail, or through the website's registration process, you are not a casual visitor. For the purposes of this Privacy Policy, all such visitors will be considered to be Users, and as such, all the statements contained herein shall apply to such individuals.

DIVIDENDAL AND PROTECTION

• Mysterious minds keeps track of your personal information electronically on both its own and its staff' devices. Periodically, such data may also be translated into physical form. Mysterious minds employs reasonable security practices and measures, such as certain managerial, technical, operational, and physical security control measures that are commensurate with respect to the information being collected and the nature of Mysterious minds 's business, in order to protect your personal information both online and offline.

• There won't be any Mysterious minds administrators who know your password. It is crucial that you take precautions to prevent unwanted access to your computer, mobile device, and password. When you're done, remember to log off the website. Mysterious minds disclaims all responsibility for any unauthorised use of your password or account. You must alert Mysterious minds right away if you believe there has been any unauthorised use of your account.If Mysterious minds suffers any loss as a result of such unauthorised use of your account and password, you will be responsible for compensating it.

• Mysterious minds exclusively subjects its workers to stringent confidentiality obligations and only permits its employees, agents, partners, and third parties access to all User information on a need-to-know basis.

• Helping patients access their own information is one aspect of the Mysterious minds 's capabilities. Mysterious minds is therefore free to keep these records and give them to the appropriate patients or their physicians.

• Despite the foregoing, Mysterious minds disclaims any liability for the privacy, security, or sharing of your personal information by our partners and other third parties to the extent permitted by our agreements with them. Furthermore, Mysterious minds disclaims all liability for any security breach, third-party actions, or events outside of its reasonable control, including but not limited to government actions, computer hacking, unauthorised access to computer data and storage devices, computer crashes, security and encryption breaches, subpar Internet or phone service, etc.

A PRIVACY POLICY CHANGE

This Privacy Policy is subject to change at any moment by Mysterious minds , with or without prior notice. Mysterious minds will post a notice on the website or send Users an email, as mentioned above, if there are any material changes to the Privacy Policy or how Mysterious minds handles personally identifiable information about Users. This will allow Users to review the updated terms before using the Services again. As usual, you can deactivate your account by contacting support@Mysterious minds .com if you disagree with any of the terms we've changed and you want to stop using the Services. Mysterious minds 's current Privacy Policy is applicable to all information Mysterious minds has on you and your account, unless otherwise specified.This privacy statement describes how we gather, use, share, disclose, and safeguard personal data about users of the services, such as practitioners, end users, and website visitors. Our goal in creating this Privacy Policy is to show how seriously we take the security of your personal data and privacy. Our Terms of Use and this Privacy Policy govern your use of and access to the Services. The meaning assigned to any capitalised term used herein but not specified in this Privacy Policy will be found in our Terms of Use.

Once a notification of modifications has been provided to a user or published on the website, that user grants permission to the updated terms by using the services or visiting the website.

THE PRIVACY OF MINORS AND CHILDRENE

In order to help create a child-friendly online environment, Mysterious minds strongly advises parents and guardians to keep an eye on their minor children's online activities and to think about utilising the parental control tools that are offered by online services and software manufacturers. Additionally, these measures can stop youngsters from sharing their name, address, and other personally identifiable information on the internet without consent from their parents. Mysterious minds respects the privacy of minors who may unintentionally use the internet or the mobile application, even though the Mysterious minds Website and Services are not meant for use by minors.

AGREE WITH THIS POLICY

As a User of the Website and its Services, you hereby irrevocably agree that Mysterious minds may use, collect, process, and/or disclose your Personal Information in the ways and for the purposes specified in this Privacy Policy. You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services. The terms of use and this privacy statement apply to your use of the website and its services.

PRIVACY QUESTIONS ADDRESS

You can get in touch with Mysterious minds 's designated Data Protection Officer in compliance with PDPA regulations if you have any issues concerning this Privacy Policy or Mysterious minds 's information gathering, use, and disclosure policies. We will make a good faith attempt to address any requests, queries, or worries you may have about how we are using your personal data as soon as possible. You can file a complaint with the Data Protection Officer if you're unhappy with how we've used your information.